itSMFnz Wellington – Plan for 2010
Posted on 27. Jan, 2010 by Sunit Prakash in IT Service Management
Welcome back, trust you all had a restful break.
Late last year Terry & I (Sunit) got together to review how things went in 2009 and what we could do better in 2010.
Here in a nutshell is our philosophy, approach and actions :
Our objective is simply to provide value to local itSMFnz members. We will do this by running a program of events in 2010 that are unique, different, engaging and of professional interest to our members – at a low or no cost basis to itSMFnz.
How will programs in 2010 be different from 2009 ?
- Interactive sessions with members entering into group discussions on the topic for the day;
- Hands on service management by way of ITIL games and simulations;
- Showcase/demo service management software and tools preferably by end user organisations;
- Site visits to see service management in action;
- Move away from death by Powerpoint.
If you would like to host, run, show, assist (bullet items 2, 3 & 4), or sponsor – please be in touch with one of us; you can be assured we will be approaching some of you as well !
- From an operational perspective, we will :
- send out placeholder meeting invitations in advance so that it’s in your calendar;
- be asking attendees to rate every event so that we know how we are doing;
- be asking for a volunteer scribe to report on the event for later publication for those who could not attend;
- constructing a scorecard comprising numbers of attendees per event, rating of the event, cost
Our first event for the year in Feb is already taking shape, Hudson will be giving us a view of the market for service management professionals in 2010, NZCS and Proactive will update us on the IT Certified Professional (ITCP) program and the Skills Framework for the Information Age (SFIA) – as promised this will not be a talk fest; more to understand first and then to discuss implications on us and our organisations. Refer to February Event Calendar for more information.
Lastly we ask you to put itSMFnz Wellington announcements on your intranets and company websites. If you twitter, feel free to tweet our events and announcements.
Regards – Terry, Sunit & Kara
itSMF Central Branch Committee
www.itsmf.org.nz
